Hello all,
I am relatively new to Melco and using the AMAYA XT, OS and design shop v7. I have been learning and am getting successfully embroidered products completed, and have even been successfully digitizing moderately complex designs and editing more complex designs.
Anyway, today I ran into a problem with Design Shop v7 while trying to create a new design. I opened an image and went to set the hoop through the hoop manager. However, the DS froze. The "command prompts", those in the top bar above the tool bars, all grayed out, and I could not edit the design. Nor could I close it, or do any other editing. I also couldn't click on any of the commands in the tool bars, or even close the program by clicking the "X".
I opened other designs that I have successfully embroidered, and could delete parts and insert other embroidery images, but if I tried to go into the properties, it did the same thing.
I then tried to create a completely new design, and clicked on the lettering clicked on the screen and hit enter. The font/text box came up, but then it froze again, and I could not type any letters or get into the properties.
I rebooted the computer several times, and closed all other program. I've tried this with OS running and not running and the XT on and off.
When I press cntrl + alt + del, it says the program is running (not crashed), but I have to end the program through this screen.
The only thing that I did since a successful run last night was touch up a logo where it needed some digitizing tweaks, and I downloaded a number of zipped embroidery files from the action art club (I have used these successfully before) and unzipped a number of these files and organized them into folders. Other than this, no other changes have been done since using the DS successfully.
Any light you can shed on this, or help/direction in general, would gain my everlasting gratitude.
Thanks
Dozer
I am relatively new to Melco and using the AMAYA XT, OS and design shop v7. I have been learning and am getting successfully embroidered products completed, and have even been successfully digitizing moderately complex designs and editing more complex designs.
Anyway, today I ran into a problem with Design Shop v7 while trying to create a new design. I opened an image and went to set the hoop through the hoop manager. However, the DS froze. The "command prompts", those in the top bar above the tool bars, all grayed out, and I could not edit the design. Nor could I close it, or do any other editing. I also couldn't click on any of the commands in the tool bars, or even close the program by clicking the "X".
I opened other designs that I have successfully embroidered, and could delete parts and insert other embroidery images, but if I tried to go into the properties, it did the same thing.
I then tried to create a completely new design, and clicked on the lettering clicked on the screen and hit enter. The font/text box came up, but then it froze again, and I could not type any letters or get into the properties.
I rebooted the computer several times, and closed all other program. I've tried this with OS running and not running and the XT on and off.
When I press cntrl + alt + del, it says the program is running (not crashed), but I have to end the program through this screen.
The only thing that I did since a successful run last night was touch up a logo where it needed some digitizing tweaks, and I downloaded a number of zipped embroidery files from the action art club (I have used these successfully before) and unzipped a number of these files and organized them into folders. Other than this, no other changes have been done since using the DS successfully.
Any light you can shed on this, or help/direction in general, would gain my everlasting gratitude.
Thanks
Dozer
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