stepper error

[danielk]

ive been getting a stepper error on an xt the machine doesn't trim i just get this stepper error index. and it ruins my design some help would be appreciated.

[TinaK]

Daniel:

I searched the board and check out what others have done when they get the error:

http://www.amayausers.com/boards/cgi...pic/1/286.html

[djames]

You might go into the maintenance tab, then to the stepper tab. At the bottom there should be
Select trimmer type. This should be set at 0. Hit Detect Trimmer, then Set. Go up to the trimmer column and hit the in and out buttons to make sure the knife is moving in and out then you should be good to go.
Debbie

[djames]

One more thing. Daniel, when you get this error, try hitting the e-stop button and releasing is. Then hit your forward button once. It should take you to the next sew point. Hit your start button and you should be good to go. Before the next design go thru the detect trimmer step or you will run into the problem again when you turn your machine off.
Debbie

[danielk]

thanks guys. I tried all that, not working what else could it be.

[EEAmayaTech]

Hi Dan, what Debbie suggested should have fixed your problem. Can you be more specific on what it does to your design? And is it the "Selector Stepper Index Error, Off Index while sewing?

[RIZ]

Hi

Did you solve your problem?

I have a color change index problem and cant re-align the needles.

Do you have any suggestions

[Hugo Torbidoni]

Liz
do you have an Amaya or an Amaya XT?

Hugo Torbidoni
Melco Tech

[GF]

I'm find this topic more and more interesting...I too get the stepper error randomly in the middle of a design, and I hit either the STOP button and it clears, or else I just hit CANCEL and START and it continues. Sometimes it messes up my registration and sometimes I can catch it and realign by eyeballing it. Does anyone know what the cause of this is?

[RIZ]

Hugo

Its an Amaya with the red side panels

My machine doesnt run at all I can load patterns but it wont start becuase it says not a head up and or then gives me the step error message

Thanks
Riz

[Hugo Torbidoni]

Riz,

I'm home today catching up on paperwork.I'm guessing that the exact error message is Color Change Stepper Index Error.Give me a call and I'll be happy to help you. My # is 301-471-3157.

Hugo Torbidoni
Melco Tech

[RIZ]

Hugo

I am in Sydney Australia it is now 1015PM
I can call you at 7.00AM sydney time and be at the machine. Is this time good for you?