We get our designs digitized for us. We have never had a problem with any of their designs. I just received one I need to get out for tomorrow and the bobbing looks like it is pulling thru the design. I have rechecked the tension and can't figure it out. I thought maybe the design was too dense so they revised it. Any suggestions- it always happens at night when their customer service is closed.
I will try to post the picture of the design.
Thanks in advance

[ September 24, 2009, 10:22 AM: Message edited by: levelbest ]
I will try to post the picture of the design.
Thanks in advance

[ September 24, 2009, 10:22 AM: Message edited by: levelbest ]
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