Rush order fee

[samme]

Do any of you charge a rush order fee and if so how much? Thank you in advance!!

[ErinsExpressions]

For us it depends on how fast they need it. We typically upcharge the job 20-40% if we are able to accommodate. If they need it really fast (within only a day or two), we would upcharge it even more.

[samme]

Do you list that as a rush fee on the invoice? Do people ever complain?

[ErinsExpressions]

Sorry for the delay - I don't get on here extremely often. Yes, we add it to the invoice. We've never had a complaint when we explain that the fee moves their order to the front of our "line". Some decide that they're not in such a hurry afterall and wait while others pay the fee.

[samme]

Thank you! I don't get on here often enough!!