logo request

[Debbie Rinehart]

If a customer told you he is sponsoring a professional fisherman and they need me to send my customer's logo to their people to put on the fishing shirts how would you politely tell them NO, that you don't want someone else stitching out your logo (especially since you digitized the logo for free)? I know I could say just that but I didn't want to be so blunt. Debbie in Indiana

[Carolyn]

Debbie, I understand your intent and exactly what you are trying "not" to do. However, if they were bold enough to ask you for, why not be bold enough and say "no" this is not the way I run my business.

This is just my opinion.

Carolyn

[Debbie Rinehart]

Carolyn,
I don't know why my post and yours did not make it to my computer, but I decided to look at the site and found your response. I appreciate your advice and did tell my customer that it is company policy not to let total strangers stitch out my designs, since I would have no control over the quality of another machine stitching out designs I created in my own software. Something to that effect anyway!! If they are trying to steal him away from my shop, I sure am not going to make it easy on them ;-} !! Debbie in Indiana

[Nevi]

hi
Theres always a furore over design ownership etc..and sometimes request for design use are legitimate, but times make people tend to be wary. I think its good to have that set into the terms and conditions of business acceptance.

I think thats legal, in terms of having a framework for businesses. Some people hinge their thinking strictly on what law/legal outcomes are..but I see nothing wrong with outlining your terms and conditions to protect your business. Ive even seen it in valid contracts where it states like 'you hereby agree to revoke all legal right to xxx'..something to that effects..and that is valid. Lots happens in fine print nowadays..and not all is devious..

I think setup fees etc are payments for the process of converting imaging to stitch data format..and dont constitute ownership. The fine line is using that to protect the business ,and not as a weapon to create conflict situations.

Even if you have done something 'free'its not really 'free'..its come at some cost to you, whether its used up some utility, time, software ,computer cost etc..and if you have done it to enhance you business capability, then its right that you should'nt just give it away.

Just my opinion..but its a topic often beaten to death..

bye
Nevi
www.efectpro.com
www.i-cliqq.com
*180 Free Designs* Have a little fun.

[Medusa]

I don't know if this will help, but... If a customer has not paid for the design and/or digitizing, then I own it. A digitized logo is mine unless they have paid for it. I may not be able to use it as I please, but it is still mine and will not be released unless they have paid for it. The design is mine unless they brought it to me in a usable form. I paid to have a logo vectorized and the customer thought that they owned it. I gave them exactly what they gave me...a low quality jpeg. Not my problem if they do not want to pay.