Help! Knots coming untied on hats

[RauGirl]

What kind(s) of knot works best on hats? The default knot in my Design Shop Pro+ keeps coming untied. I'm going to have a lot of hats coming in soon, and I'll need to set the designs myself, so any input will be much appreciated!

[2guyzquilting]

Are you sure auto tie is still on? Mine shut itself off a couple of times.

[Mike Garber]

Are your tie offs still there after you send the file to OS? We have trouble with tie offs at the end of a line of text that show in Design Shop and disappear after we send the file to OS. We work around the problem by saving the file to .exp and sending it.

[RauGirl]

Thanks for the help! Auto-tie was off, and turning it back on seems to have fixed the problem. So happy it was such an easy fix.