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  • Design shop help videos

    New Amaya owner and I have installed design shop on a Windows 8.1 computer, but the help videos will not play in design shop, they do play in the Amaya OS program. Can anyone help

  • #2
    Originally posted by Quilt Diva View Post
    New Amaya owner and I have installed design shop on a Windows 8.1 computer, but the help videos will not play in design shop, they do play in the Amaya OS program. Can anyone help
    wondering if they are in different formats and if 8.1 doesn't have the program or codec to play them back pre-installed.

    I have 8.1 loaded on a few computers here including my surface tablet but haven't tried to load ds/aos yet.
    John Yaglenski
    Amayausers.com - Webmaster
    Levelbest Embroidery - Owner

    Living the life on Hilton Head Island, SC and serving the world via our website! http://www.levelbestembroidery.com

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    • #3
      Called Melco support and I was missing 2 files in design shop that were in the Amaya OS. They were in the program files and I copied them to Design Shop and my videos are now playing in Design Shop also, Files are showvideo.htm and swfobject.js

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      • #4
        Thank you Quilt Diva! You just saved me a lot of frustration. I downloaded Adobe Flash Projector to view them from the file folder. Now I can view them in help.

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