OS issue

[Redina]

I am having a problem with a logo digitized professionally (not by me) which appears fine on the Design Shop screen but once it loads onto OS, tie offs appear mysteriously between the small lettering on one of the words. They make the lettering appear "muddy" because of the additional stitches where a single connector should be. They are absolutely not there on the DS screen. Is there a fix for this before I do another round of shirts for him tomorrow?

[Greenwing]

Increase your tie in tie off length this will make the machine. allow a longer connector before it preforms a trim.

[signman]

Or, if you don't mind longer sewing time per shirt, go into DS and find the offending stitches in the stitch tree and add a 'cut' between them. This will slow you down considerable during sewing but will make for much cleaner letters-you won't have the 'connector' between them.
You could also consider deleting the 'digitized' lettering in DS and replace it with your own lettering-I have done this to be able to 'change' lettering when needed since 'predigitized' lettering comes through as 'artwork' not lettering. You can then control stitch density, pullcomp, spacing, etc. in a few minutes and really clean it up. If the logo sews fine, leave it alone.

[Greenwing]

I think the Point was that They DID NOT want the Trims and tie offs.

Unless I miss understood.

In this case It would be best to increase the length that a tie off is generated and then they would have there conectors back, this would then lesson the sewing time.

[Redina]

Thanks for the suggestions but I don't think the tie ins and offs are responsible. On the DS screen, the tie offs are at the end of each letter, then the connector, then a tie in for the next letter. On the OS screen, they have moved outside the letter, into the connector. The logo was done by ArtWorkSource and I have not had a problem like this before. I tried moving them move into the lettering and away from the connector but the problem persists in OS.
Even though it is a very small connector, I may have to make thread cuts as signman suggested, just to rid myself of this problem. My biggest question was why it is happening at all?