Melco Alphabets

[Meezer City]

I purchased a premium alphabet last week. Yesterday it arrived on a floppy of all things! The computer with DS doesn't have a floopy drive so I stuck it in my old clunker and burned a CD of all the files on the floppy. I proceeded to install. Install Wizard opened but I think did nothing other than ask me to agree to the terms of use. Immediatly there was the "finish" button. I have an alphabet folder but I can't see anything in it, nothing. I have tried opening using the normal lettering button and just as a regular design in DS. I tried opening from the CD. Nothing! So how the heck do you use these things?

Thanks, Marilou

[Digital Stitchz / LaserWorkz]

We bought some premium fonts about 3 years ago. Got the same floppies and had the same problem. Sometimes in preparation of the disk the files are not loaded properly. So, ask them for a new set. They sent us the second set by email.

[Meezer City]

Progress? Thanks to Janel I have determined the alpabets are in the folder but .alp is an invalid file extension. Now what? I have DS version 7.00.046.

[Digital Stitchz / LaserWorkz]

Again. The diskette should have a program that loads the files. If the files are not setup correctly and the program can not reference them then they will not load. Best thing to do is request a new disk from Melco and/or have them walk you through the loading of your new font(s).

[Meezer City]

Thanks LaserWorkz! I will call them in the morning. I was really hoping I had done or not done something and could correct it myself.

Why do they send floppies?