Help - needle & presser foot way out of line

[April]

When I started to stitch this morning, the needle and what I think is the presser foot (the thing right behind the needle -sorry for the ignorance!) "dropped" and the needle broke and were stuck touching the arm. I turned the machine off for several hours and somehow got them back up. But now, they are not aligned and the presser foot will not travel all the way up and down the needles. I have an Amaya XT. Has anyone had this happen? What can I do? Are there any Techs in the Upstate of South Carolina?
Thanks so much!!!!

[Chris & Cindy]

The best tech around in your area is Vince Putman. His phone number is 980-721-7155. He has worked on my machines several times and ALWAYS does a great job!!!!!!!!

[April]

Thanks to everyone who responded. Vince was very helpful. I had a thread wrapped around the color bar track (I feel sure I did not use the correct terminology!) but it was an easy fix and I am back up and running!