I'm in the middle of a rush job. the needle is down and I can't get it up. I tried the head up and e-stop and restarting the machine. I can't get the needle out or take the jacket and hoop off machine. I tried to rotate the shaft but it will not move. that is all the suggestions I have found. I don't know what else to do. I will try to call tech support tommorrow. I live in north central missouri I don't know of any techs in this area. I need to get this job done by saturday afternoon. Any suggestions would be appreciated.
Sherry
Sherry
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