IN NEED OF SERVICE TECH

[RHOLLID]

DOES ANYONE KNOW OF A SERVICE TECH LOCATED CLOSE TO CALIFORNIA,,IF NOT LOCATED IN CALIFORNIA?

[sschroed2]

I'm in Southern California and use Brad Costan, he covers all of California and parts of Nevada, he's a great person and very good. I just had to have him out last week. Here's his email address and phone number: [email protected]
1-760-331-7760

Sue
All Custom Embroidery

[sewingallnight]

How about New Jersey?

[Steve]

Hugo was just in Philly eating cheesesteaks a week or two ago. Oh, and fixing an Amaya too! 301-471-3157

[Kathy Shaw]

My tech is from the lancaster area of pa. He's great and he owns a few amaya's. His name is Randy Foltz his number is 717-278-1290 email is [email protected]

[sewingallnight]

Thanks. I called Melco tech support, they tried over the phone but no good -- said they will have someone call me. Are names above who they will have call me???

[levelbest]

What's the issue?

[sewingallnight]

Before starting to sew I was checking presser foot height (maintenance, head timing, bottom center) & it broke the needle, & is now stuck down. Error message Z axis. Melco tech tried to get me to hand turn the shaft (correct name?). But hand turning it does not lift needle up much.
I tried hitting head up, but only get the z axis error again. The needle is not lined up with the hole in the needle plate & presser foot either, needle is off to the right.

[Wishes]

Can you remove the needle?

[sewingallnight]

Yes I did get the needle out. Tonight my husband was able to push on needle case slightly while hand turning the shaft & it moved back in synch.
So I'm back up sewing. Appreciate the info levelbest & will save your info for future.
Thanks