Machine won't turn on

[Derise, Irish Embroidery]

I have a 2003 amaya. This afternoon I was embroidering a piece. I walked away from the machine for a few minutes and when I came back into the room there was a foul smell. The machine had stopped in the middle of a stitch and was off. It will not turn on again. I think it's the motor, it doesn't smell like a motherboard (I work with computers and know the smell when a motherboard goes). Has anyone else experienced this? Does anyone have an idea of what a new motor would cost? Thanks for any help you can give. Derise

[Steve]

I would suggest getting a tech in to do some troubleshooting as it could be several things. Something else you didn't mention is it could be the power supply. You really don't want to mess with electrical stuff unless you know what you are doing.

[Rod or Sharon]

Derise,

If it is a motor...Z axis perhaps...I just replaced one in an 03 Amaya. The motor was around $300.00. If you have a tech install it, the labor hours will vary depending on what must be done to install the new motor. You would have to call Melco and check on the current price of whetever motor has failed, be it the X, Y or Z.

Some of the older upper base castings will not accomodate the newer larger Z axis motors and some minor surgery must be done in this motor area of the casting to allow the encoder attached to the rear of the motor to have clearance.

The bad news is that the motherboard could/may also be affected in this case. This won't be known until someone looks at the machine and gives it the old once over.

There was a time, in the early stages of the Amaya, when the X,Y, Z axis motors failed, the motherboard was automatically relaced as a precaution. But, the boards have improved greatly form the early stage Amaya's and now procedures are in place, in some cases, to allow for a determination to see if the board is bad before replacing it. There does not have to be , as they say, smoke to have fire, in the case of the motherboard for it to fail from an electrical spike or short.

The cost for a new motherboard, to the best of my knowledge, was somewhere around the $1400.00 mark.

Rod Springer
Amaya Tech & Trainer

[Derise, Irish Embroidery]

Thank you so much for the quick replies. I'll call my local tech. Derise

[Jenny]

A couple of months ago I went in to do some embroidering for my daughter in law...we turn on the computer and machine...all of a sudden we smelled something and the computer screen went black...to make a long story short my husband discovered it was the power supply after we changed over to one of our old computers that we still had in the garage...if we had known this when it happened all he would had to do was take to old power supply from the old computer and put on that one...since I had not backed up some of my customers designs etc. he had to do that anyway so we could copy all of our files to save and use...not sure if this is your problem but it was ours...my daughter in law and I both smelled it when it happened and we were just so happy it wasn't the Amaya...
Jenny
Westbrook Wonders