Hello everyone, please forgive the book I am about to write but the more info you have the more help you can give. I have an Amaya XT, running OS 10 with Designshop V9
I have digitized a large design that goes on the back of a dress shirt. It fills the 17.25in X 11.75 in frame within an inch all the way around. I have sewn this design out at least 7 times. No problem in the past. However, when I loaded any frame and began by tracing the design it would give a "hoop limit exceeded" error even though the design was much smaller than the frame being used and had plenty of room. I turned of the hoop limit indicator and traced the design to make sure it would fit. No problem.
After successfully sewing the front patch using a fast frame 4x5 and the sleeve using the 4x11 fast frame I moved the arms out, loaded the 17X14 frame and went to sew the large back patch out. (I had also ran several other jobs using the 7 inch round Melco frame as well as a couple of hats using the WACF. All traced fine and sewed out fine.) So I hooped the shirt back, loaded the design, set the color sequence and hit trace. The hoop began to move then moved way past the hoop on the right and threw a "x motor tracking error". Having spent hours reading on the internet, I have used the red emergency button to stop the machine and reset it, didn't work, I have shut the machine off and left it off for several days then turning in the computer, opening OS 10, setting it to force download them turning on the machine and reloading the design. Same error.
I have recently wiped the laptop clean, formatted the hard drive and reinstalled windows and then the Melco software and only the IS 10 and design shop. I eliminated all the other programs that were installed through the years. I'm stumped. It will trace and embroidery on the smaller hoops and fast frames but always moves ask the way to the right way past the hoop when I trace. It is like it is confused on where the center of the big hoop is.
I bought the machine used in November 2017 and had it serviced in February after the needle case came off track. I have followed all the maintenance requirements and until now it has sewn like a champ
Whew sorry for the book but I wanted you to have all the info
I have digitized a large design that goes on the back of a dress shirt. It fills the 17.25in X 11.75 in frame within an inch all the way around. I have sewn this design out at least 7 times. No problem in the past. However, when I loaded any frame and began by tracing the design it would give a "hoop limit exceeded" error even though the design was much smaller than the frame being used and had plenty of room. I turned of the hoop limit indicator and traced the design to make sure it would fit. No problem.
After successfully sewing the front patch using a fast frame 4x5 and the sleeve using the 4x11 fast frame I moved the arms out, loaded the 17X14 frame and went to sew the large back patch out. (I had also ran several other jobs using the 7 inch round Melco frame as well as a couple of hats using the WACF. All traced fine and sewed out fine.) So I hooped the shirt back, loaded the design, set the color sequence and hit trace. The hoop began to move then moved way past the hoop on the right and threw a "x motor tracking error". Having spent hours reading on the internet, I have used the red emergency button to stop the machine and reset it, didn't work, I have shut the machine off and left it off for several days then turning in the computer, opening OS 10, setting it to force download them turning on the machine and reloading the design. Same error.
I have recently wiped the laptop clean, formatted the hard drive and reinstalled windows and then the Melco software and only the IS 10 and design shop. I eliminated all the other programs that were installed through the years. I'm stumped. It will trace and embroidery on the smaller hoops and fast frames but always moves ask the way to the right way past the hoop when I trace. It is like it is confused on where the center of the big hoop is.
I bought the machine used in November 2017 and had it serviced in February after the needle case came off track. I have followed all the maintenance requirements and until now it has sewn like a champ
Whew sorry for the book but I wanted you to have all the info
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