Keypad

[TinaK]

Need some help as my big reds keypad will not do anything. I just upgraded the software and I can not change the position left, right, up and down. I can't even change the needle off from needle number 6. I can do a trace and swipe the needle bar but other than that it will not move to position the start point. I even tried using the software to move it and it will not move. Please help!

Thanks!

Tina

[Mama Kass]

Here's what I suggested to Mike when he had a similar issue:

"First, is your machine asleep? If so, the machine running lights will be off; hold down the start button for a few seconds to restart the machine and you're ready to go. If not, find your keypad test feature. Mine in on the Maintenance tab, but I have an ancient version of OS. Also, check the plug-in at the back of the keypad. Finally, the old Big Reds have a problem with the keypad if you depress the stop button repeatedly; the PCB gets confused. Perhaps something like this happened to you. Try turning the machine off then on again, then hold down the start button for about 20 seconds. This usually clears up the PCB confusion."

You might contact him to what he did if none of this works. Here is his reply:

"thanks for the reply sorry it took so long for me to respond, a melco tech had helped me get it back online over the phone. thanks again."
Michael Iarocci
The Max Screen Printing & Embroidery
759 Lakeshore Blvd.
Painesville, OH 44077
[email protected]
Work: 440-357-0036
Mobile: 440-862-3068