erf file format

[sschroed2]

A customer provided me with an embroidery file that has an .erf extension. Does anyone know what software/machine this relates to. I checked all of the file options in my DesignShop Pro and it wasn't there. Also can anyone convert it for me to an .ofm?

Thanks for any help
Sue
All Custom Embroidery

[The Embroidery Authority - OLD]

Sue,
I did a Google search and this is what I found.

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Adobe Photoshop CS3 file Corrupted Data Recovery Service
ERF Data Recovery Services
Adobe Photoshop CS3 file data corruption usually occurs when the software application or the operating system crashes while the .ERF data file is open in memory. Photoshop CameraRawFileEpson 10 In most cases, headers or parts of the data file are not saved to disk causing the data corruption or the application to fail. Other causes of corruption are physical problems with the storage media, hardware malfunctions, natural causes, viruses, software errors, and human errors.
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Sue,
Either the file extension is incorrect or it sounds as though this is not an embroidery file and maybe more like a graphic?????
Can you simply ask the person who provided you with the file? Tell them what format you want it in, otherwise you'll have to have their logo digitized yourself.
Best of luck,
Ed Orantes
504-258-6260

[sschroed2]

Thanks for the response. The file was provided to a custom car interior customer I deal with. They went back and ask if he could get it in any other format and he said no, that was all he had.

[signman]

Besides a corrupted file...there is also the chance that the 'original' shop that did the embroidery bobbytrapped the file since technically it doesn't belong to the customer-it belongs to the shop that did the embroidery! Here's something to try...move that bad file into a new folder. Copy it a couple times-and change the extension .erf of each one to a file type you know you can open- .ofm, .eps, .jpg, etc. Do this by clicking once on the file 'name' only and when it highlights you can retype the name. It's worth a shot-it really might be a file type you can open, but since the 'name' is booby trapped your programs won't open it! PC's are funny that way I've heard...long live Macs!
And there's the last thought...if it really isn't corrupted...I've occasionally had a customer that demanded 'HIS' file off my computer-to take to a competitor for a cheaper price. When they really can't get it through their head that they DO NOT own ANY of my computer files-I have taken their file, opened it in a program I know not too many have (Freehand) and then exported it as one or two of the many weird formats in the list...dxf, for example. SO, they 'do' get their file-but not in any format the 'other' guy can use...so they STILL have to pay to get it redigitized, vectorized, etc. Never had it happen with Amaya (embroidered goods) yet-only sign and screen print jobs!
It's been through court many times...unless the customer pays for DIGITAL COPIES of files YOU need to make in order to produce his work (vector, bitmap files for graphics, files to run routers, etc.) then they are NOT entitled to GET copies from you for free when they go to another supplier...the court considers 'electronic files' that you create to do a job as your 'proprietary' files and therefore you own them-not the customer.

[sschroed2]

When I click on the file it tries to open with Photshop but can't. So I really think it is a corrupt file. But I tried to copy and rename also, no success that way either.

[sschroed2]

It's amazing how much controversy this has caused. My 2 cents is, the same. If someone pays me to digitize I consider it there's. However, I never give the embroidery file to my customers and no one has ask for it yet.

By the way I just got the number and talked to the digitizer and he said an .erf is the file format for his digitizing software which is TES digitizing put out by compucon (at least I think that's what he said). He also said that there was suppose to be a .dst file along with the .erf and .jpg files in the email. Somehow the dst didn't make it. But as it turns out, my customer was happy with the redesign that I did. So there's no issue after all.

Thanks so much for everyones input.
Sue
All Custom Embroidery