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Warranty Service Call Fee?

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  • Warranty Service Call Fee?

    Has anyone else ever been charged a $100
    deductible for their "warranty service call" on or am I just the lucky one?!?

  • #2
    I believe that $100 is actually travel expenses. Yes, I've been charged for that.

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    • #3
      Yes, it's standard...but if you have a good tech that spends some time going over things and watching you test something...you get so much for tips and tricks it's worth the $100....
      don't forget to buy him/her lunch!

      Roland

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      • #4
        Robyn,
        Melco customers are broken into territories and each territory has a set expense by Melco to cover travel expenses for a tech call. Some areas may be $100 and others more. Techs don't know how the territories are broken up--just know that they are.
        Sharon
        Certified tech & trainer<br />208-898-4117

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        • #5
          I was charged $100 for all service calls until the last one before the warranty expired, that one was $150. I thought the price had gone up across the board.

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