New Amaya Xt

[C Morton]

Help, am trying to setup my new Amaya Xt in conjunction with my Flex+ and my original Amaya. It won't recognize my new XT. Any suggestions? ... besides the baseball bat!
Thanks, Cindy

[Digital Stitchz / LaserWorkz]

Are you starting up the OS with all of the machines turned off?

[C Morton]

Hi,
yes we are ...

[HeatherStitch]

What type of cable are you using???? That is where we had our problems.

Heather Williams
Embroidery Solutions

[C Morton]

Hi again,

Just talked to Lonny (Inside Sales Dept.) @ Melco and he said we received the wrong cable. Need ethernet patch cable for multiple machines to hub. He is sending right out the correct one for us.

Have a great day, Cindy