Pinocchio Syndrome

[sewsew7]

Hello everyone!! Yes it's true, last week I was a puppet on a string to one hard working Amaya XT. Early this week my second machine was delivered and I turned into a REAL BOY!!!(or embroidery shop anyway) But just like the movie there are always hurdles to overcome. That's where I could really use some help from all of you. My machine arms are bent down towards the front of my machine and when I put a hoop on there is a big hump in the middle of of my garment. The tech told me to just go with it,and see how it goes, so I did. This is causing registration issues I think, as all the full back collie dogs I have applied from this machine have scrunched up noses and look like the are snarling, unlike my other machine, so it is not the design and most likely not the hooping. Also I have had two black hex head screws fall out of the machine and into my hoop while sewing. I have looked at the older machine to see if I can figure out where they may have come from. All of the screws of this type that I can see are still in place. Would anyone have any ideas where they may have come from? I really don't want to take anything apart that I don't have to. Tech advice on this is that he will get back to me if he has any thoughts. Great!! The other problem I am having is that I can no longer make my machines go to sleep. I like to do this when I go to make supper as I find when I leave them idle for too long they get bugs in their heads, which I think is probably caused by static in the air. If anyone has any suggestions for me, I would sure appreciate the advice. Other than these glitches, I'M LOVING HAVING THE SECOND XT. This real boy thing is everything Pinocchio had hoped it would be.

[signman]

Your tech told you to leave them bent down? What? In training and when the tech services our machine, we were shown how to make sure the arms are UP to keep the fabric above the needle plate-and all instructions with fast frames, speedframes, etc. tell you to adjust to get the frames UP-not down!
We were shown how to bend the sidearms if needed to get things where they belonged....I'll bet a couple of techs here are going to jump in themselves and go 'say what?' like me!
Yes, having them bent down WILL distort the sewout because the material is stretching out as you sew-release the stretch and the noses will shrink right back as you see.
Roland

[sewsew7]

Do you think you could walk me through how to bend the side arms up to where they need to be? This wasn't part of my training.

[The Embroidery Authority - OLD]

SewSew7,
What is your name?
Did you ever get your hoop arms issue straightened out?
Ed Orantes
504-258-6260

[sewsew7]

Hi Ed. My name is Audra, and NO I haven't figured out the arms yet. Sorry if you lost me the other day, but we had a couple of 6 hour power outages last week that I wasn't expecting. I did a few tests just to make sure I wasn't seeing things. I switched the arms from one machine to the other, and I measured up the side of the hoop arms to see how far out of alignment they are. From this i learned that the left arm is about 3/8 of an inch lower than the right arm. They seem to be straight right up to where the screws attatch the clip that holds the hoops in. Then they bend down toward front of machine. Don't really know what to do with this info now, but at least I can give the tech a better idea of what the problem is. I haven't turned this machine on in days, as I don't trust the sew quality yet.