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HELP!

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  • HELP!

    My machine first gave me this message--Z axis tracking error and then Not at head up

    In looking at the machine it appears the needle is outside the arm that should line up with the hole in the needle.

    Can anyone help please? I am down!
    Debbie in Arizona

  • #2
    Did you get help for this yet? If not, I can help you in the morning. I had this happen to me. It's a simple fix, but I don't know the names of the parts to describe the process. I'll try ....

    There is a metal rod that runs the same direction as the sewing arm. It's above the arm. If you turn if with your hand, you can manually move the needle to the needle up position. Then make sure you emergency stop button isn't engaged so it can start up correctly. Turn if off, then turn it back on, and hopefully you should be fine. Sorry I couldn't be more technical.

    GF

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