Big Red running version 9 software..
Tech was here again yesterday for 5 1/2 hours (we're at 16 hrs with 3 visits so far)said he guaranteed the machine was fine and although not sounding like it use to had a touch less clanking noise to it. He said I should be fine and the worst I might have is false thread breaks...nice, that means he knows it's going to be an issue... Still no bobbin detect working either and he has no clue what the issue is. The first thing I tried to run a simple stock design with word Grandma underneath a total of 9429 stitches with 7 color changes. In the past the machine ran at 1100 spm for almost everything and did fantastic. Now I'm only running at 700 spm the first run of the design had no false thread breaks but 5 real ones in the main design and took 16 mins. The 2nd run had 5 false thread breaks all in the word grandma and 14 real breaks all together taking 22 mins to sew. The stitch quality does look better but the breaks false/real are killing me and still no bobbin detect. It has a new sensor bar, I did replace the needles, tried different bobbins check and bobbin adjustments and even a new bobbin case, check the setting etc. I'm at a loss and I'm sure it would be a waste of time and money to call the tech again. ANY CLUES where I should turn at this point. Thanks Sue
Tech was here again yesterday for 5 1/2 hours (we're at 16 hrs with 3 visits so far)said he guaranteed the machine was fine and although not sounding like it use to had a touch less clanking noise to it. He said I should be fine and the worst I might have is false thread breaks...nice, that means he knows it's going to be an issue... Still no bobbin detect working either and he has no clue what the issue is. The first thing I tried to run a simple stock design with word Grandma underneath a total of 9429 stitches with 7 color changes. In the past the machine ran at 1100 spm for almost everything and did fantastic. Now I'm only running at 700 spm the first run of the design had no false thread breaks but 5 real ones in the main design and took 16 mins. The 2nd run had 5 false thread breaks all in the word grandma and 14 real breaks all together taking 22 mins to sew. The stitch quality does look better but the breaks false/real are killing me and still no bobbin detect. It has a new sensor bar, I did replace the needles, tried different bobbins check and bobbin adjustments and even a new bobbin case, check the setting etc. I'm at a loss and I'm sure it would be a waste of time and money to call the tech again. ANY CLUES where I should turn at this point. Thanks Sue
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