Machine getting X error while sewing

[Posh LittleThings]

For some reason my machine started acting up. while working on appliques after hitting the green button to continue sometimes it will beep and not start, sometime it jumps "violently" somewhere else and OS is telling me is an X error. I've been solving this issue by turning off the machine and turn it on again without restarting OS, so it starts where it left and no biggie, however I am concerned that something big might happen and of course my warranty expired less than a month ago. It is also making a cracking noise around needle 1,2 and 3 like if the gear wheels are not aligning at that specific spot, help please? Thanks!

[Posh LittleThings]

anyone?

[gcannon]

Sounds as if the X-axis motor may be about to fail- call your tech or Melco and describe the problem in detail and ask them what the symtoms of a failing motor may be. As far as the cracking noise, you are correct- the thread feed gears are not aligned when the needle case moves. Go under tools>maintenance>steppers>send the the thread feed gear "home". If this continues, it will break the feed gear that is attached to the feed motor. I have a troublesome machine that does this a lot, and I make sure to leave it on needle 1 at the end of the day, and to send the thread feed gear home every morning before I start production.

[Posh LittleThings]

Thanks Gregory, how does it work with Melco? Will they still take my phone call even if my warranty is over (not sure if they will charge me for a phone call)

[Rod or Sharon]

Jazmin,

I would expect them to first ask for your Melco Customer number and then for a credit card number. The last I heard it was around 95 cents a minute.

Rod Springer
Amaya Tech & Trainer

[Posh LittleThings]

OM! I am going to call Ed instead... Thanks!