thoughts on new XTS

[phunter]

Hy Guys

I have the big red and the original XT. I'm thinking of trading in the red machine for the new and improved XTS, but i am reading the post about software issues. can i get some feed back. should i wait until the "kinks" are worked out? I do not want to spend the money on a new manchine only to have issue after issue.
Im running V9 for both machines and Im not having any issues and TTF stitch out just fine so really dont want this to become a problem.

[MJ]

I just recently upgraded to an XTS from the Bravo machine. (had it for about 2 months) I'm still "working it in" to do my orders because I have a large Brother machine, which I use to do most of my jobs, while I'm learning to use the XTS.
The issues that I've run into so far are all from the AOS Version 10. (I didn't have these issues with AOS Version 9) As I posted previously, it has a lot of bugs working with TTF, especially if you add underlay. Sometimes AOS 10 crashes when you try to load a file with TTF. Or if it loads, only half of your letters show up!
Another bug is switching from Status View (the box on the right side of the screen) to Advanced Status View -- you can't do it! AOL Ver 10 will crash if you try. I just talked to the techs yesterday about this issue and they are totally aware of it and are supposed to be working on it (along with the TTF issues, which they are also aware of.)
As far as the machine itself, I've had one issue with the trimmer (the cable came off and things were out of alignment). It's still within the 90 day period, so Melco sent the tech for no charge.
Like I said, I'm not that experienced yet, so I can't give a full review of everything. I am having a lot of trouble using rayon thread as opposed to poly -- just seem to get a lot more thread breaks, no matter all the things I've tried changing. I use rayon on my Brother and don't have problems.
Hope this helps?

[The Embroidery Authority - OLD]

MJ,
I have a lot of customer's who have purchased the Bravo system who have expressed interest in upgrading to the XTS system.
How much did you have to spend to upgrade?

Thanks,
Ed

Melco Tech

[MJ]

Ed,
I paid $5400 to trade up to XTS--just the machine, I kept everything else. My Bravo machine was only a few months old. With the XTS, I got the wide cap system, pocket hoop and hoops (including 2 extra large ones). It came with AOS 10 but not the full version of DS9 because I already had that. Hopefully they will work out the bugs in AOS 10!

[gcannon]

My new (10 months old) loves to break needle tips & all sorts of other little bad habits, such as the thread-feed gear not going home. Some of the problems I am having are probably just my not being educated about everything the machine is capable of. The trimmer is a bit different on these also- works and sounds differently- have had some quirky things happen with it as well.

[ July 18, 2011, 03:34 PM: Message edited by: gcannon ]

[Posylane]

We have two of them and they run ~8 hours a day. Breaking needles has been an issue when the needle plate was not centered fairly precisely. There have been a number of small issues to work through and understand but as we have done so, the machines get more and more reliable.