Actual Center Lost

[Debbie1]

Apparently last night before shutting down a message appeared referring to X or Y something. I was not the one who saw it
This morning the machine seems to have lost to actual center setting. Every hoop--Every design all the time. I have spoken with the Melco Tech at $1.00 per minute and got the same information I always do--Must be something corupt in the OS. Reload. My intuition is screaming at me that this is not necessary--Can anyone help me please? Debbie 800-754-9242

[levelbest]

Debbie:

Let me know if my solution helped when you get a free moment [img]smile.gif[/img]

BTW, if they told you it must be the OS, I'd ask for my money back - on big reds, it's almost always a sensor finding it's home that causes this. seen it MANY, MANY times on our original big red.

JOHN

[Debbie1]

Thank you John! I am all set. I cleaned the little sensor and she is working like a charm. I love this old girl most of the time but when I am reduced to calling Melco I want to scream.

If you ever need anything from Phoenix Arizona please call me!

[levelbest]

Awesome! Glad I could help. Love our big red's too! So, do they charge you if they don't solve your problem?

[Debbie1]

Yep! When they can't fix it they say to reload the OS. This is at least the third time they have said this to me. I knew it wasn't the case as it wasn't either of the other times.

Thanks for helping me John--I owe you big time!

[cjk]

What sensor is that? Mine is doing the same thing - I think. It centers as far as the os but its not centered on the xt!! Then when I attempt to move it down I get a hoop limit error. What sensor did you have to clean? Thanks!!