need help quick

[Debbie Rinehart]

I am trying to finish an order that needs to be done in two hours and have a situation. The fabric on a shirt got caught in the hook area. I gently got all the material out, put the hook sides and top back on as well as the retaining finger in the notched out area but the stitches are not locking correctly now. Is there something that needs re-calibrated or re-set?? I went into the maintenance and hit hook timing but that didn't correct the problem. Must get these final 9 shirts done this morning. PLEASE HELP!!
Debbie in INdiana

[HERB]

Did you reset the retaining finger gap?

[Debbie Rinehart]

Since I had taken the retaining finger off and put it back on after cleaning up the hook, I don't know if you consider it to be re-set. It is in the notched out area of the hook and looks to be just as it was before the 'little mishap' [img]smile.gif[/img]
But, I've called my tech, Ben Day, to see why it isn't stitching worth a cr-- now!!! I guess he will have to figure this one out. Thanks Herb!!
Debbie

[HERB]

The retaining finger gap is crucial to the operation. Look in your service CD and you will see the procedure. Does not require a tech....

[gcannon]

How did things turn out? I always refer to the help section when I tend to go into "panic-mode"; if that doesn't help- guess what- I call my tech- ALWAYS works out, even if it means a service call.

[Debbie Rinehart]

Thanks so much for the info Herb! I just saw your post tonight as yesterday was spent trying to get it adjusted and then finishing the shirts which took all night!! I don't know WHAT I would do without all you techs. You jump in there and take such good care of us operators!!! I learn a great deal each time something like this happens!
THANKS AGAIN [img]smile.gif[/img]
Debbie in Indiana

[HERB]

From reading the last post it appears there may be some false assumptions.
I am not a tech. Just a regular, run of the mill, normal thinking, average Joe.....

[Debbie Rinehart]

Sorry oh wise one [img]smile.gif[/img] With all that knowledge I just assumed you were one of our beloved techies!! So sorry for the error but thanks again for the heads-up!! Oh, and as far as your statement about 'normal thinking' I might have to think about that one a little jk♥ Debbie

[gcannon]

Some of us are "cross-overs", don't you think? We can't do all that a regular tech can; but, sometimes, we can do tech-like stuff & get ourselves out of a jam. But, at the same time, I must say that I could not do what I do as well as I do it if it weren't for the help of my tech. Without him, I know I would HAVE to go to technician training & buy the tools...

[Rod or Sharon]

Quote....Just a regular, run of the mill, normal thinking, average Joe.....

Let me think about this....ex big rig truck driver that rides Harleys and takes on "embroidery" for a living....hummmmm, even if he is a smart guy....still thinking....

Rod Springer
Amaya Tech & Trainer

[The Embroidery Authority - OLD]

All of my conversations with Herb have always been "technical".
Even when talking on the technicalities of current U.S. politics or the technology of stem cell research.
Even when we discussed the technique of using a spinner handle on a big-rig stearing wheel in Texas.
Yes, all of my conversations with Herb have been "technical". I'd say he's qualified for the title of "technician".
Technically speaking of course.

Ed