Machine goes offline

[TOTWGraphics]

Hi everyone-
One of our Amaya XTs has gone offline in the middle of sewing a design twice in the last week.

We have to turn it off and back on to get the OS to recognize it, then re-load the design and find the last stitches sewn through trial and error to finish sewing.

Any ideas?

We're using OS9 btw

Thanks for any help!

[gcannon]

This works for me (V7)- I just hit the e-stop> wait about 10 seconds> release the e-stop button> maybe do a head-up> restart. Works most of the time. If not, then I do what you do, or something very similar. Good luck!