Hi everyone! I've only been doing embroidery a few months, but I've been having an issue with our bobbins. We started out with normal bobbins from Madeira (by the way, I'm using an Amaya XTS), and I didn't really have any tension problems. However, we recently switched to magnetic bobbins, and I can't go through any project now without numerous stitches pulling up from the bobbin thread not catching. Is there any setting I can change? We're currently running Design Shop Pro+. I check the tension with one of our normal bobbins, and even when it seems fine it's still pulling up. Thanks for reading!
Jennifer
Jennifer
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