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I just installed V9 after having it in a drawer for many months. First of all, Design Shop won't communicate with OS V9. Secondly, when I try to do simple lettering in Design Shop, it won't display the lettering unless I specify an underlay stitch. Then it won't display the zeros, O, or S letters. I have the same problem with different fonts. Help!
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Have you conected to the internet and checked for Updates?? -
Above link might help. Possibly a Windows permission problem.Comment
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Do you know the actual solution? This is a problem we have with one of our computers and I had contacted melco about it in the past - but never got a resolution. Would be helpful to post here.John Yaglenski
Amayausers.com - Webmaster
Levelbest Embroidery - Owner
Hilton Head Island, SC
http://www.levelbestembroidery.comComment
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Depends on what version of Windows used. For my Windows 7 the permissions had to be changed for the administrator. I have tried and I can't find where it was done now but then I can't find much of anything in Windows 7 since I am brand new with it. I was so busy that day I did not write it down. I wish I had. First I had to get a new DS and OS9 software disc mailed to me. The original one I received did not work properly with Windows 7. I reinstalled and I was directed to a window that had a small slide bar that needed to be set to the lowest possible setting. Mine was about half way up. I deleted some files in the machine/jobs folder, rebooted, then used force download again, then it worked fine.
Email Melco tech support and someone will call you to walk you through the fix based on your Windows version.
It would be nice if a Melco Tech support person would post a fix for it here. I will certainly write it down when I find it out again.
Sorry, but I just don't know enough about Windows 7 to give you anything more specific.Comment
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