Dear List,
I have this client who has a new xt. She has files that are stock designs that are either exp or pes. She had a brother before. She purchased Design Shop expecting to edit these files. I have offered to convert some for her but when I change the exp to ofm it adds a lot of stitches. Is there anyway to prevent this from happening? I have stitched them out and they sew fine. As an example one design went from 20,000 to 25,000 stitches. On one of these designs she is getting a Y Motor Trackling Error at the same spot? I keep suggesting that she get on the list but hasn't done so as of yet. Thanks
Margaret
I have this client who has a new xt. She has files that are stock designs that are either exp or pes. She had a brother before. She purchased Design Shop expecting to edit these files. I have offered to convert some for her but when I change the exp to ofm it adds a lot of stitches. Is there anyway to prevent this from happening? I have stitched them out and they sew fine. As an example one design went from 20,000 to 25,000 stitches. On one of these designs she is getting a Y Motor Trackling Error at the same spot? I keep suggesting that she get on the list but hasn't done so as of yet. Thanks
Margaret
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