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graphic not loading correctly into design shop

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  • graphic not loading correctly into design shop

    When I open a graphic to digitize in design shop it is not loading correctly.
    either it does not come up at all, or it looks tiled and only a portion of the graphic in each tile.

    Is this a computer problem, or do I not have a setting correct.

    I feel it is a computer issue.

    DS 9 windows 7
    Attached Files
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