V9 OS most recent update

[crossthread]

Last night I updated my OS with the most recent update, I think it was 9.099 or something like that. Today I have been trying to run a design and it keeps locking up on it. I called support but I they want to charge you to talk. I have emailed service but it can take up to 24 hrs for a response. Has anyone had problems with the most recent update?
Does anyone know something I should do? Please help and THANK YOU!.
Pam