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Results 1 to 2 of 2
  1. #1
    Join Date
    Sep 2016
    Posts
    5
    Post Thanks / Like

    new software wont recognize thread switch

    Hi, I recently added a second Amaya Bravo and as part of the addition we upgraded to Bravo OS 11 (from v 10). We are still using design shop lite v9.

    Since the switch the machines (the original and the new) will not recognize a change in threads mid design.

    The design shop looks right but when I open in the Bravo OS I only see a single color and despite the software allowing me to select multiple thread colors it will not make the change mid design.

    I am really lost here.

    Any ideas?
    Jeremy

  2. #2
    Join Date
    Jul 2013
    Location
    Urbana, Maryland
    Posts
    251
    Post Thanks / Like
    Jeremy:

    I wish I could help but unfortunately owning BIG RED Amayas, Melco made the decision not to allow our machines to be update to OS11 - so I have no practical experience to offer you at this times.

    Have you tried reloading v10 and forcing a download of the CSA/RSA files?

    Again - I can't tell you if that's advisable but if you did just upgrade thru Melco, there should be some tech support included with your purchase.

    JOHN
    John Yaglenski
    Amayausers.com - Webmaster
    Levelbest Embroidery - Owner
    Living the life on Hilton Head Island, SC and serving the world via our website!
    http://www.levelbestembroidery.com

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