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  1. Thread color mismatch

    Hi, I just upgraded my AOS from 10 to 11, but still using Design Shop lite 9 and I am now having this exact issue.

    Any solutions?
  2. new software wont recognize thread switch

    Hi, I recently added a second Amaya Bravo and as part of the addition we upgraded to Bravo OS 11 (from v 10). We are still using design shop lite v9.

    Since the switch the machines (the original...
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    I feel like it is tight enough. I use tear away...

    I feel like it is tight enough. I use tear away already...had tension tested today on bobbin and its working well...not sure what else is happening...
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    Thanks! We actually always use water soluable...

    Thanks! We actually always use water soluable solvy on this type of material...this is a fairly recent issue which is why Iím so lost...

    Could it be pulling the material too tight? Would that be a...
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    Fabric pulling through

    Hi, recently when I embroider on a plush (minky) material, 1) fabric gets pulled through the thread and 2) there like an outline of thread (almost like a zipper) around the border of some of the...
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