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  1. These items have SOLD.

    These items have SOLD.
  2. These machines are pending pick-up 12/26/18.

    These machines are pending pick-up 12/26/18.
  3. Amaya XT and Amaya XTS (will separate)

    We need more space due to a business model change.

    Amaya XT

    Purchased new 12/2007. Selling with (1) cap gauge, (2) cap frames, (1) cap driver and the following hoops: (2) 44x30 cm, (2) 22 cm,...
  4. ISO Design Shop v9 or v10 Pro Plus Software

    We are hiring an employee and need an additional version of Design Shop Pro Plus for a second computer. We currently use V9. It may be a long shot but does anyone have one available?
  5. What is your asking price? I may be interested if...

    What is your asking price? I may be interested if it's still available.
  6. They are not. They fit the inner position of the...

    They are not. They fit the inner position of the arms (approx. 16").
  7. For Trade (or Sale): Plastic Tubular Hoops (various sizes)

    We have (fits Amaya XT/XTS/probably EMT 16?):

    (7) 18 cm (7.02")
    (4) 44cm x 30 (17.25 x 11.75")
    (9) 15 cm (5.85")
    (4) 22 cm (8.19")
    (5) 12 cm (4.68")
    (2) 9 cm (3.51")
  8. Replies
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    5,074

    Sorry for the delay - I don't get on here...

    Sorry for the delay - I don't get on here extremely often. Yes, we add it to the invoice. We've never had a complaint when we explain that the fee moves their order to the front of our "line". Some...
  9. Replies
    5
    Views
    5,437

    I called support and we ended up having to swap...

    I called support and we ended up having to swap the connections to the two network cards on the back of the tower. Apparently our cluster liked one card better than the other for some reason. Makes...
  10. Replies
    5
    Views
    5,437

    We are trying to run OS Flex+ v. 10.00.051. I...

    We are trying to run OS Flex+ v. 10.00.051. I have force download checked and the machines are now powering up but the screen is greyed out and none of the machines are showing up. I'm not familiar...
  11. Replies
    5
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    5,437

    Windows 10 Compatiblity

    When we got here this morning, 2 of our 3 computers had automatically upgraded to Windows 10 (including our sew room computer). When I called our IT rep, he said that as of the end of July, if...
  12. Replies
    4
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    5,074

    For us it depends on how fast they need it. We...

    For us it depends on how fast they need it. We typically upcharge the job 20-40% if we are able to accommodate. If they need it really fast (within only a day or two), we would upcharge it even more.
  13. Replies
    0
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    1,980

    Order Management Software

    We've been in business several years but are now getting busy enough to need some type of order management software. We offer embroidery and screen printing. I'm looking for software that can assist...
  14. Replies
    0
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    3,111

    Terms & Conditions/Approval Forms

    We are getting organized and working on improving our processes. We do embroidery in-house and sub out screen printing. We have created an approval form where it time stamps and dates the customers'...
  15. Replies
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    2,274

    I'm not exactly sure which hoop you're referring...

    I'm not exactly sure which hoop you're referring to but we just purchased some ICTCS hoops that were not in the hoop list. I contacted the company with no help. They referring me to Melco. I'm not...
  16. We saw the Alphabet Editor under tools but from...

    We saw the Alphabet Editor under tools but from there wasn't sure the steps to take. We may just play with it and see if we can figure it out. Thanks!
  17. By the way, we use Design Shop v9 Pro Plus.

    By the way, we use Design Shop v9 Pro Plus.
  18. Save tweaked lettering as a "font"??

    Has anyone successfully saved lettering where you have "tweaked" certain letters as a lettering font? We frequently use template designs and just change the text. We've found that certain letters -...
  19. Thanks Linda - this helps alot. We like to hear...

    Thanks Linda - this helps alot. We like to hear from people who have actually ran the software in a situation similar to ours to get their opinion. Our sales rep gave us the update info. but it was...
  20. DS V9/OS V10 possible upgrade to DS V10/OS V11 - Worth it??

    We currently use DS Pro Plus v9 and OS v10 on (1) XT and (3) XTS machines. We are considering adding 1-2 EMT16 machines and when we received the quote from our sales rep, he mentioned v10 DS and v11...
  21. Replies
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    2,076

    HoopTech ICTCS Hoops

    We recently purchased the HoopTech ICTCS Hoops:

    ICTCS 1 Hat Side Right Window Set (Part#599293)
    ICTCS 1 Hat Side Left Window Set (Part #599294)
    ICTCS I P3 4.5 x 4.5 Window Set (Part #599295)
    ...
  22. Replies
    2
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    2,248

    Trimmer Upgrade?

    We're having issues with our XT machine not picking up bobbin thread (mostly trimming to short). The entire trimmer assembly has recently been replaced and re-adjusted twice. Can't tell a difference....
  23. Replies
    2
    Views
    1,976

    Crazy Topping Question

    We primarily sew baseball style hats. We recently added some performance/polyester hats that have mesh type holes (think of basketball shorts fabric). We are having an issue with the stitches falling...
  24. Replies
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    3,427

    Thanks for the information - very helpful!

    Thanks for the information - very helpful!
  25. Replies
    2
    Views
    3,427

    ASI Number

    We've been in business 7+ yrs. and are just now branching out to learn more about the industry. I keep finding information on an ASI number but was curious if it truly is valuable/worth applying. Any...
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