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The answer is it takes a hex wrench from the tool set. Undo the screws, take off old clamp, pop on new clamp, tighten. Adjust the nuts/bolt on the end with a 9mm box-end wrench.

Because I work when I am half asleep, I changed from embroidering a flat to embroidering a cap. I set the cap driver on. I hit trace. I found out I forgot to upload the cap design, and traced the...

Thank you, Mary!

I am working with a local police department to develop an embroidered badge for their uniforms.

Unfortunately, they want it in pale gold, non-metallic thread.

Any recommendations? I find...

$6.99 per 5,000 meter cone. www.sewingmachine.com. They had all of the colors I was desperately searching for!

To sew it down with your Amaya, digitize a walking stitch that is slightly inset from the edge of the patch.

Hoop the hoodie sleeve.

Sew the outline.

Do not unhoop.

Sticky spray/glue/pin...

I need some Royal Blue stitch saver. The place that carried it changed its name, and I can't recall the new name. Does anyone have the name, OR some royal blue stitch saver they would like to move...

If you have an old Big Red that had only two hours on it, I would first ask if it had a motherboard replacement. My 100 million stitch XT is now "brand new" courtesy of a new motherboard.

A lot...

Good afternoon. I am interested in the conventional cap frames. I think I have worn mine out, because they won't grip anymore...the seam slides right through. I would like two of them, please. ...

I have V9, running on a Windows 7 machine. Also OS v9. I run XT's.

V9 and I get along well.

Is V11 substantially better than V9? Any info (pros/cons, etc) greatly appreciated.


THANK...

So far, the motherboard. Walking me through replacing harnesses as necessary tomorrow, and if necessary, a color change motor (at least that's what I think it is...)

Melco Tech support is walking me through how to replace these parts. They called today and are being REALLY patient as I do this. Curtis rocks!

I have had my Silver Surfer for 14+ years, all with a maintenance agreement. I added a second machine almost three years ago.

For the first time ever, I have no running machine, and have had to...

Mama Kass, are you looking for the sash hoop that takes the special arms, or the large 16.8 inch square hoop? It almost sounds like you are referencing the 17 wide and 11 inch tall hoop as the one...

Is there a tag on there to trace back to the manufacturer? If so, you can contact them to ask who their wholesalers are, or if you can purchase directly from them.

I have had one machine for 14 years that never did it. I got an almost new second machine that did it immediately. It stopped doing them when I changed out the knife. Weird, but true!

I invested the small fortune for the wooden one and the arms...and I found there is only about an extra inch sewing room from the 16.8 square hoop, regardless of the size of the hoop itself. I sold...

Hi there, and welcome.

The knife could be dull.

The stabilization could be loose.

The thread trim in Amaya OS could be set to short instead of medium or long.

The thread could be too...

I second what John says, and I go one further -- I go to needle down to check centering.

I use the needle through the needle eye trick.

Get a hand sewing needle -- the thinnest you can find. Stick the eye of that needle into a pencil eraser.

When setting needles, put the tip of...

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For hats at least a 12 sharp (not a ball point).

If you only use your 4" (12cm) fixture on a shirt board, I'd like to buy your freestyle arm from you. Thanks!

When I use Mighty Hoops, I always have to use a jig, or something to hold the bottom hoop in place, The magnets draw themselves together, even when you are not ready for them to. Also, I have to...