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I do a lot of repair. I do work for a uniform company and they regularly spell names wrong, forget things that need to be on the shirts also take...

When the problems are up top, the culprit is down below. Change the bobbin case, change the bobbin, oil the bobbin case. Be certain the cap is as...

I recently had to replace my arms and found them in MelcoShop they are I believe less than 20.00 good luck Johanna Material Endings

The easiest way to remove a screw is with a power drill and a screw extractor. If that doesn't work for you, here is a link that shows six other...

I accidentally tightened the screw a little too much and have my very first broken screw in 9 years. How do I remove the screw that's broken?

Thanks.... that is good to hear. Mine is a 2003. I'm pretty sure the place I got it from had regular maintenance on it. They just got a newer model...

So you know for the future, a Big Red is how we refer to the old machines that had red plastic covers over the area at the back of the machine. I...

As I just said to 'sgorham", sometimes the smallest things can be the most confounding. Your list of items checked is a good one.

Glad you solved it. Sometimes the simplest things can be the most confounding...

That would do it. Bobbin cases should be replaced too - we’ve occasionally had issues there as well.

Feed rollers are pristine. It was the tiniest, most littlest, itty-bittiest sharp point on the pigtail that I found purely by accident.

How’s your thread feed rollers? We recently replaced a whole machine and about 7-10 all had grooves of varying degrees...

Got it! Thanks... I dug into the Melco website and found a document that stated earlier versions of V9 could not run in straight 64-bit, but it had...

I wanted to let you know that I finally figured out what was blocking the lazer light. The small screw at the bottom of that black plate on the...

I just checked the properties on my system, and it is 64 bit. I think there is a way to change to 32 if you need to, but I'll be hanged if I...

OK, That's great... I'd much rather use Windows 7... but it still has to be 32-bit, right?

I am running V9 software on a Windows 7 system, which is still available on line. V5 software will work with an XP computer -- I used V5 on my XP...

yes ma'am, Thanks again!

Sorry if I've told you what you already know; I never know how much people know about how their machine works. Let us know what you find; it could...

Yes ma'am, that's exactly what I'm trying to figure out! I thank you so much for the info and I will check both the position of the laser "box" and...

I took a picture of my machine, but I can't get it to upload so I'll try to describe what I see. With the right black cover off, you should see 4...

no ma'am. Whenever you get a chance, any info would be greatly appreciated!

OK, I'll have to take a look at mine, but I'm not near my machine. Are you in a hurry?