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Actually the problem was that I didn't have one of the parts installed correctly after cleaning. All good after reassembling!

Judy, I was referring to the one with the extension arms. When I began digitizing, the larger square hoop was not available, and I don't know how the...

Mama Kass, are you looking for the sash hoop that takes the special arms, or the large 16.8 inch square hoop? It almost sounds like you are...

Susan, I am interested and sent you a private email.

Is there a tag on there to trace back to the manufacturer? If so, you can contact them to ask who their wholesalers are, or if you can purchase...

Mama Kass, I have a large wooden hoop, don’t use it anymore.... Susan @ Hiddencottage

What did you mean by "spun the bobbin a few times"? It is possible you need to adjust your hook rotational timing and/or your needle guard gap, if...

Update: The footer was stuck under the needle bar and everything went back to normal. The only problem is the bobbin carrier is not lining up and...